FileDrop - Secure File Transfer Service

This article explains how to use the FileDrop service (powered by LiquidFiles) to securely send and receive large files up to 1GB with on-campus and off-campus recipients.

What is FileDrop?

FileDrop is SIUE's secure file transfer service that allows faculty and staff to send large files (up to 1GB) securely to recipients both on and off campus. Files uploaded to FileDrop are stored on the server for two weeks before being automatically deleted.

Accessing FileDrop

Login Process for SIUE Faculty, Staff, and Students

  1. go to: https://filedrop.siue.edu/
  2. Click SSO Login
  3. If you're already logged into your SIUE account, you'll be directed to Filedrop
  4. If not, you will be prompted to log in using your standard SIUE credentials

Screenshot of the SIUE Filedrop login page with "SSO Login" button circled

Login for Non-SIUE Faculty, Staff, or Students

  1. go to: https://filedrop.siue.edu/
  2. Enter your full email address in the email field
  3. Enter your password

Screenshot of the SIUE Filedrop login page with "Email" box,"Password" box, and "login" button circled

Sending Files with FileDrop

Important Limitations

  • Maximum file size: 1GB (1000MB) per file
  • Files are available for download for 14 days (2 weeks)
  • Certain file types are blocked (see restricted file types section below)

Step-by-Step Instructions

  1. Enter recipient email address(es) in the "To" field

    Screenshot showing the "To:" field circled in red, below "Message" at the top of the page.

  2. Enter a subject for your message

    Screenshot of the "Subject:" line circled in red, below the "To:" field.

  3. Type your message in the message field

    Screenshot showing the "Message" field circled in red, below the "Subject:" field.

  4. Attach your files by either:
    • Dragging and dropping files into the designated area, or
    • Clicking the green "Browse Files" button to select files from your computer

    Screenshot of the "Attachments" area circled in red, in the upper right section of the screen. Has "Drag and drop files" in the center.

  5. Click "Send" to deliver your files

    Screenshot showing the "Send" button circled in red, in the lower left corner of the screen.

Restricted File Types

The following file types are blocked from being uploaded to FileDrop for security reasons:

Screenshot showing the file limitations box with the "blocked extensions" box showing when hovered. Describing what files cannot be shared.

Requesting Files from Others

FileDrop also allows you to request files from others. For detailed instructions on how to send a file request to internal or external users, please refer to the separate guide: Filedrop - How to Request a File From a Internal/External User.

Need Additional Support?

If you have any questions or need further assistance, please contact the ITS Help Desk:

Requests for increased file size limits or additional features should be sent to help@siue.edu.

This guide aims to provide useful information, but as technology changes, interfaces or steps might vary. Please use the Comment button to let us know if anything differs from your experience. Your feedback helps us keep this information accurate. Thank you!


Keywords:
File drop, file transfer, filedrop, transfer file, liquid, liquid files, secure file transfer, liquidfiles, secure file drop, secure, share, share files, share file, file, safe file transfer, large files, 
Doc ID:
109415
Owned by:
Aaron W. in Southern Illinois University Edwardsville
Created:
2021-02-26
Updated:
2025-03-17
Sites:
Southern Illinois University Edwardsville