The eduroam wireless network provides secure internet access for SIUE students, faculty, and staff. This guide will walk you through connecting your Android device using the SecureW2 JoinNow app.

Note: Android interfaces may vary between device manufacturers and OS versions. The steps below represent the most common experience.

Step 1: Connect to Welcome Network

1. Go to your device's Wi-Fi settings
2. Select the "Welcome to SIUE" network to connect
3. Open Chrome browser (you should be redirected automatically to the setup page)
4. If not redirected automatically, navigate to wifisetup.siue.edu
5. Click any security prompts such as "Continue," "Advance," or "Trust" to proceed

Step 2: Access Configuration Page

1. On the wireless setup page, click the link "configure your device to use eduroam"
   
2. The system will detect your Android operating system
3. Download the recommended SecureW2 JoinNow app
   

Step 3: Install SecureW2 JoinNow App

1. You'll be directed to the Google Play Store
2. Click "Install" to download and install the SecureW2 JoinNow app
3. Wait for installation to complete
4. Open the app when installation finishes
   
   

Step 4: Configure Location Permissions

When you launch JoinNow, you should be prompted for location permissions.

1. Select "While using the app" or "Only this time" to grant necessary permissions
2. These permissions are required for the app to detect and configure wireless networks
   

Step 5: Enter Your SIUE Credentials

1. In the "Username" field, enter your complete SIUE email address (e.g., myeid@siue.edu)
2. In the "Password" field, enter your eID password
3. Tap to continue
   

Step 6: Complete Setup

1. When prompted "Allow suggested Wi-Fi networks?" tap "Allow"
   
   The app will automatically configure and connect to eduroam
2. When you see "Nice! You have successfully connected to eduroam," click "Next"
3. Your Android device is now configured for eduroam

Troubleshooting

If you experience connection issues:

• Verify your e-ID credentials are correct
• Try forgetting and re-adding the eduroam network in your Wi-Fi settings
• Restart your device and attempt the setup process again

Need Additional Support?

This guide aims to provide useful information, but as technology changes, interfaces or steps might vary. Please use the Comment button to let us know if anything differs from your experience. Your feedback helps us keep this information accurate. Thank you!

Eduroam is a secure wireless network available to SIUE students, faculty, and staff. This guide will help you connect your iOS device (iPhone or iPad) to eduroam using SIUE's automated configuration system.

Step-by-Step Setup Instructions

Step 1: Access the Configuration Tool

1. Connect to the Welcome to SIUE Wi-Fi network on your device, or use your cellular data connection.
2. Open the Safari browser on your iOS device.
3. Navigate to wifisetup.siue.edu in the address bar.
4. If prompted, select Continue to proceed with the redirect to the eduroam configuration page.

Step 2: Configure Your Device

1. On the eduroam configuration page, tap Configure Your Device to use eduroam.
2. The system will detect your iOS device and display a configuration form.
3. Enter your credentials:
   • Username: Your complete SIUE email address (e.g., jsmith@siue.edu)
   • Password: Your SIUE e-ID password
4. Tap Join Now to continue.
5. Tap Allow to download the configuration to your phone.
6. Select iPhone from the list.
7. Tap Close when the "Profile Downloaded" window appears.

Step 3: Install the Security Profile

1. Navigate to the settings app on your phone
2. Select Profile Downloaded
3. Select Install in the top-corner

4. If prompted, enter your device passcode or use Touch ID/Face ID to authenticate.
5. A security warning will appear about installing the trusted certificate. Tap Install again to confirm.

6. Once the profile is installed, tap Done.

Step 4: Connect to Eduroam

1. Press the Home button or swipe up to return to your home screen.
2. Tap the Settings app.
3. Tap Wi-Fi from the settings menu.
4. Ensure Wi-Fi is turned On.
5. Select eduroam from the list of available networks.
6. Your device should connect automatically. A checkmark will appear next to "eduroam" when successfully connected.

Troubleshooting

Connection Issues

• If eduroam doesn't appear in your Wi-Fi list: Wait a few moments and refresh the Wi-Fi networks list by pulling down on the screen.
• If connection fails: Verify your SIUE email address and password are correct. Remember to include the full "@siue.edu" domain in your username.

Need Additional Support?

This guide aims to provide useful information, but as technology changes, interfaces or steps might vary. Please use the Comment button to let us know if anything differs from your experience. Your feedback helps us keep this information accurate. Thank you!

This guide walks you through connecting your Windows device to SIUE's eduroam wireless network. The eduroam network provides secure internet access across campus and at participating institutions worldwide.

Step 1: Connect to Welcome to SIUE Network

1. Click the WiFi icon in your system tray (bottom-right corner of your screen)
2. Select "Welcome to SIUE" from the list of available networks
3. Click Connect
4. If prompted, click Yes to allow your PC to be discoverable on the network

Alternative method: Go to Settings > Network & Internet > WiFi, then select "Welcome to SIUE" from the available networks.

Step 2: Access the Configuration Portal

After connecting to "Welcome to SIUE," a browser window should automatically open. If it doesn't:

1. Open your web browser (Chrome, Edge, or Firefox)
2. Type wifisetup.siue.edu in the address bar and press Enter

The WiFi configuration page will display with eduroam setup options.

Step 3: Download the Configuration Tool

1. Click Configure Your Device to use eduroam
2. The system will detect your Windows operating system automatically
3. Click JoinNow to download the SecureW2 configuration tool
4. When your browser prompts about the download, click Save 

Step 4: Run the Configuration Tool

1. Navigate to your Downloads folder or click the downloaded file in your browser
2. Double-click the SecureW2_JoinNow.exe file to launch the application
3. If Windows displays a security warning, click Run or Yes to proceed
4. If Windows SmartScreen appears, click More info, then click Run anyway

Step 5: Enter Your Credentials

When the SecureW2 JoinNow window opens:

1. In the "Username" field, enter your complete SIUE email address (e.g., jsmith@siue.edu)
2. In the "Password" field, enter your SIUE account password
3. Click Next or Install to continue

Step 6: Complete the Installation

1. If prompted by User Account Control (UAC), click Yes to allow the program to make changes
2. The tool will automatically install the necessary certificates and configure your WiFi settings
3. Wait for the "Configuration successful" or similar completion message
4. Click Finish or Close when the setup is complete

Your Windows device will automatically connect to the eduroam network. You should see "eduroam" appear as your connected network in the WiFi system tray icon.

Verification

To confirm your connection:

• Check that the WiFi icon in your system tray shows a strong signal
• Hover over the WiFi icon to see "eduroam" listed as the connected network
• Open a web browser and navigate to any website to test internet connectivity

Additional Information

Once configured, your Windows device will automatically connect to eduroam whenever you're on campus or at other participating eduroam institutions worldwide. You won't need to repeat this setup process unless you change your SIUE password or reset your network settings.

The eduroam network uses enterprise-grade security (WPA2/WPA3-Enterprise) to protect your data and ensure secure internet access across all participating institutions.

Need Additional Support?

This guide aims to provide useful information, but as technology changes, interfaces or steps might vary. Please use the Comment button to let us know if anything differs from your experience. Your feedback helps us keep this information accurate. Thank you!

This guide walks you through connecting your Mac device to SIUE's eduroam wireless network. The eduroam network provides secure internet access across campus and at participating institutions worldwide.

Step 1: Connect to Welcome to SIUE Network

1. Click the WiFi icon in your menu bar, or open System Preferences > Network
2. Select "Welcome to SIUE" from the available networks
3. Click Apply to connect

Step 2: Access the Configuration Portal

After connecting to "Welcome to SIUE," a browser window should automatically open. If it doesn't:

1. Open your web browser
2. Type wifisetup.siue.edu in the address bar and press Enter

The WiFi configuration page will display with eduroam setup options.

Step 3: Download the Configuration Tool

1. Click Configure Your Device to use eduroam
2. The system will detect your Mac operating system automatically
3. Click JoinNow to download the SecureW2 configuration tool
4. If prompted by your browser, click OK to confirm the download

Step 4: Run the Configuration Tool

1. Locate the downloaded SecureW2 JoinNow file in your Downloads folder
2. Double-click the SecureW2 icon to launch the application
3. If macOS displays a security prompt, click Open to proceed

Step 5: Enter Your Credentials

When the authentication window appears:

1. In the "Username" field, enter your complete SIUE email address (e.g., jsmith@siue.edu)
2. In the "Password" field, enter your SIUE account password
3. Click Next to continue

Step 6: Install the Profile

The configuration tool will tell you that you will need to install a profile.

1. The profile installation screen should pop up automatically.
2. If it doesn't, go to the Mac System Preferences > Profiles
3. Click the Install button to install the profile.
4. Click Install to confirm on the following screen.
5. You may be asked to enter your Mac's admin password, if prompted go ahead and enter them and click Allow.

Step 7: Complete the Installation

1. When prompted that "SecureW2 JoinNow would like to make changes," enter your Mac's administrator password
2. Click OK to allow the configuration
3. If asked to allow SecureW2 JoinNow to use confidential information in your keychain, click Always Allow (not just "Allow")

Your Mac will automatically connect to the eduroam network. You should see "eduroam" appear as your connected network in the WiFi menu.

Verification

To confirm your connection:

• Check that the WiFi icon shows a strong signal
• Open a web browser and navigate to any website to test internet connectivity
• Look for "eduroam" in your WiFi menu bar to confirm you're connected to the correct network

Troubleshooting

Connection Issues

If you cannot connect to eduroam:

• Verify you entered your complete email address (not just username)
• Ensure your SIUE password is correct
• Try forgetting the eduroam network in System Preferences > Network > WiFi > Advanced and repeat the setup process

SecureW2 Download Problems

If the SecureW2 tool doesn't download:

• Check that you're properly connected to "Welcome to SIUE"
• Try using a different web browser
• Temporarily disable browser extensions that might block downloads

Additional Information

Once configured, your Mac will automatically connect to eduroam whenever you're on campus or at other participating eduroam institutions worldwide. You won't need to repeat this setup process unless you change your SIUE password or reset your network settings.

Need Additional Support?

This guide aims to provide useful information, but as technology changes, interfaces or steps might vary. Please use the Comment button to let us know if anything differs from your experience. Your feedback helps us keep this information accurate. Thank you!

Chromebook connection instructions are currently being developed. Please check back soon for detailed setup instructions, or contact the ITS Help Desk for assistance.

If you're having trouble connecting to eduroam:

• Verify credentials - ensure you're using your complete SIUE email address (username@siue.edu) and current password
• Forget and reconnect - remove the eduroam network from your saved networks and set it up again
• Check device compatibility - ensure your device supports WPA2-Enterprise security
• Update your device - install the latest operating system updates
• Contact support - reach out to the ITS Help Desk if problems persist

If you continue to experience connection issues or need assistance with device-specific setup, the ITS Help Desk is available to help you get connected to eduroam.