SIUE Student Systems - How to Change Your Display Name and e-ID

This guide explains how SIUE students can update their display name in email, Blackboard, and other systems, and how to request an e-ID change following a legal name change.

SIUE students can update how their name appears in university systems through two different processes: changing the display name (preferred name) and changing the e-ID itself. This guide explains both processes and their requirements.

Overview of Name Change Options

There are two types of name changes available:

  • Display Name Change: Updates how your name appears in email, Blackboard, gradebook, and other systems
  • e-ID Change: Changes your actual username/e-ID (requires legal name change documentation)

Display Name Changes

To update the name displayed in your email, Blackboard, gradebook, and other university systems, you have two options depending on whether you have legally changed your name.

Required Form

Both processes require the Name Change Request form available at:

Option 1: Legal Name Change

If you have legally changed your name:

  1. Complete the "Legal Name Change" section of the form
  2. Include the required legal documentation (court order, marriage certificate, etc.)
  3. Submit the completed form and documentation to the Service Center

Option 2: Preferred Name (No Legal Change)

If you have NOT legally changed your name but want to use a preferred display name:

  1. Complete the "Adding An Additional Name" section of the form
  2. Submit the form to the Service Center

Form Submission Options

Submit your completed form using one of these methods:

  • In Person: Rendleman Hall Room 1309
  • Fax: (618) 650-2081

e-ID Changes

Important: The display name change process does NOT change your actual e-ID (username). e-ID changes require additional steps.

Requirements for e-ID Changes

  • You must have a legal name change documented by the Service Center or Human Resources
  • e-ID changes are only available after legal name change documentation is processed

e-ID Change Process

  1. First, complete the legal name change process with the Service Center (see above)
  2. Once your legal name change is documented, email your e-ID change request to help@siue.edu
  3. ITS Help Desk will create a support ticket and forward it to the Unix team
  4. Check your email regularly - ITS will send you an email requesting approval of your new proposed e-ID
  5. Respond to the approval email promptly to confirm your new e-ID
  6. Unix will implement the e-ID change once you approve it

What to Expect During e-ID Changes

  • Email forwarding: Emails sent to your old e-ID will forward to your new e-ID for one year
  • Old emails: All existing emails will be transferred to your new account

Important Note About e-ID Approval

After submitting your e-ID change request, watch for an approval email from the Unix team. Many requests are delayed because users don't check their email for the approval message. You must respond to this email before your e-ID change can be completed.

Contact Information

If you have questions about the name change process or need assistance with forms:

Service Center

  • Phone: (618) 650-2080
  • Email: servicecenter@siue.edu
  • Location: SIUE Rendleman Hall Room 1309
    Box 1080
    Edwardsville, Illinois 62026-1080

For e-ID Change Requests

  • Email: help@siue.edu
  • Note: Only contact ITS Help Desk for e-ID changes after your legal name change has been processed by the Service Center

Frequently Asked Questions

Can I change my e-ID without a legal name change?

No. e-ID changes require documentation of a legal name change processed through the Service Center or Human Resources.

Will I lose access to my old emails?

No. All existing emails transfer to your new account, and emails to your old e-ID will forward for one year.

Need Additional Support?

If you have any questions or need further assistance, please contact the ITS Help Desk:

This guide aims to provide useful information, but as technology changes, interfaces or steps might vary. Please use the Comment button to let us know if anything differs from your experience. Your feedback helps us keep this information accurate. Thank you!



Keywords:
name change, legal name change, display name, e-ID change, email display name, Blackboard display name, preferred name, SIUE systems, student records, Service Center, registrar 
Doc ID:
154320
Owned by:
Jeff P. in Southern Illinois University Edwardsville
Created:
2025-08-21
Updated:
2025-08-21
Sites:
Southern Illinois University Edwardsville