Blackboard Ultra (Faculty) - Access and Download a File from the Institution Content Area
This article explains how faculty can access and download files from the Institution Content area in Blackboard Ultra.
Accessing Institution Content
The Institution Content area in Blackboard Ultra provides access to resources and files shared by the institution. Follow these steps to access this area:
- Log in to Blackboard Ultra.
- From the main navigation menu (left side), click the Tools link.

- On the Tools Page, you will see various modules and information. Locate the Content Collection module.

- From the menu on the left, click on Institution Content for the list of folders containing course template files for various programs and courses.

Downloading a File from Institution Content
Once you have accessed the Institution Content area, you can download files as needed:
- In the Institution Content module, locate the file you want to download.
- Click on the file title or click the gray arrow and click Open. You may be prompted to "Save As" or it will download automatically to your device.

- If this is a .zip file that will be imported into a course shell, do not unzip the file.
Troubleshooting
- If you cannot find the Institution Content module, contact your department or ITS Help Desk to confirm its location or availability.
- If you are unable to download a document, ensure you have the necessary software (e.g., Adobe Acrobat Reader for PDF files) installed on your computer.
Need Additional Support?
If you have any questions or need further assistance, please contact the ITS Help Desk:
- Call: (618) 650-5500
- Email: help@siue.edu
- Visit: Lovejoy Library Room 0005 during regular business hours.
This guide aims to provide useful information, but as technology changes, interfaces or steps might vary. Please use the Comment button to let us know if anything differs from your experience. Your feedback helps us keep this information accurate. Thank you!
