Blackboard Ultra (All Users) - LockDown Browser: Download and Open LockDown Browser

Downloading LockDown Browser

LockDown Browser is a custom browser that locks down the testing environment within Blackboard. If your instructor requires you to use LockDown Browser for a test, you will need to download and install it on your computer.

1. Log in to Blackboard Ultra.
2. Navigate to the course that requires LockDown Browser.
3. Locate the test that requires LockDown Browser. It may have specific instructions or a note indicating its requirement.
4. A link to download LockDown Browser is provided on the assessment Start Attempt page in Blackboard Ultra. Click the Download Respondus LockDown Browser link.
   
   
   
   
5. A new tab will open in your browser with the download instructions. Click the link to download the appropriate version for your operating system (Windows or Mac).

1. Run the downloaded installer file.

1. Follow the on-screen instructions to install LockDown Browser.
2. Restart your computer if prompted.

Opening LockDown Browser

Once LockDown Browser is installed, you need to use it to access the test in Blackboard.

1. Return to the assessment Start Attempt page in the Blackboard Ultra course.
2. A pop-up window will appear asking permission to Open LockDown Browser on your device. Click Open LockDown Browser.
3. Another pop-up window will open asking Do you want to allow this app to make changes to your device? Click Yes.
4. You will be taken to the Blackboard Ultra course assessment page. If you have any other applications open on your device, another pop-up will open with options to close applications and continue or exit LockDown Browser. Click Close Application and Continue.
5. LockDown Browser will open with the assessment attempt in the Blackboard Ultra course.
6. Begin the test.

Troubleshooting

• If you encounter issues downloading or installing LockDown Browser, refer to the Respondus support website or contact the ITS Help Desk.
• Ensure that your operating system meets the minimum requirements for LockDown Browser.
• If LockDown Browser prompts you to close an application, make sure to save your work in that application before closing it.

Need Additional Support?

This guide aims to provide useful information, but as technology changes, interfaces or steps might vary. Please use the Comment button to let us know if anything differs from your experience. Your feedback helps us keep this information accurate. Thank you!