Blackboard Ultra (All Users) - LockDown Browser: Download and Open LockDown Browser

Downloading LockDown Browser

LockDown Browser is a custom browser that locks down the testing environment within Blackboard. If your instructor requires you to use LockDown Browser for a test, you will need to download and install it on your computer.

1. Log in to Blackboard Ultra.
2. Navigate to the course that requires LockDown Browser.
3. Locate the test that requires LockDown Browser. It may have specific instructions or a note indicating its requirement.
4. Typically, a link to download LockDown Browser is provided near the test. Click the link to download the appropriate version for your operating system (Windows or Mac). If there isn't a link provided for download contact your instructor.

1. Run the downloaded installer file.

1. Follow the on-screen instructions to install LockDown Browser.
2. Restart your computer if prompted.

Opening LockDown Browser

Once LockDown Browser is installed, you need to use it to access the test in Blackboard.

1. Locate the LockDown Browser icon on your desktop or in your applications folder. The icon looks like a padlock.

1. Double-click the LockDown Browser icon to open it.
2. LockDown Browser may prompt you to close certain applications that are incompatible. Close the applications as instructed.
3. You will be taken to the Blackboard Ultra login page within LockDown Browser. Log in to Blackboard Ultra using your SIUE credentials.
4. Navigate to the course and the test that requires LockDown Browser.
5. Begin the test.

Troubleshooting

• If you encounter issues downloading or installing LockDown Browser, refer to the Respondus support website or contact the ITS Help Desk.
• Ensure that your operating system meets the minimum requirements for LockDown Browser.
• If LockDown Browser prompts you to close an application, make sure to save your work in that application before closing it.

Need Additional Support?

This guide aims to provide useful information, but as technology changes, interfaces or steps might vary. Please use the Comment button to let us know if anything differs from your experience. Your feedback helps us keep this information accurate. Thank you!