Blackboard Ultra (Students) - LockDown Browser: Download and Open LockDown Browser for Chromebook

Downloading and Opening LockDown Browser on a Chromebook

Students using a Chromebook will need to download and install the LockDown Browser extension for Chrome. Please follow the instructions below to download and open LockDown Browser for Chromebook:

1. Ensure you are using a supported version of Chrome OS. Check for updates in Settings > About Chrome OS > Check for updates.
2. Log in to your Blackboard Ultra course using the Chrome browser.
3. On the Institutional Page, scroll down to the "Student: Respondus LockDown Browser" box. 
   
   
   
   
4. Within the box, scroll down to "Download and Installation Information. Click on the  Download Respondus LockDown Browser link.
   
   
    
5. From the Chrome Web Store, click the Add to Chrome button.
   
   
   
   
6. Once the extension is installed, a new icon will appear in your Chrome toolbar to the right of the search bar under your Chrome Extensions menu. The icon looks like a padlock.
7. To launch LockDown Browser for the assessment, click the LockDown Browser icon in the Chrome toolbar.
8. When it is time to take your test, open LockDown Browser, log into Blackboard, and navigate to the test in your course.
   
   Note: You will only be able to take the test through LockDown Browser - not through any other browser, such as Chrome or Firefox. If you open the test in a browser like Chrome or Firefox, you will receive a password error that will prompt you to open the test in LockDown Browser.

Troubleshooting

• If you encounter issues downloading or installing the extension, ensure you have a stable internet connection.
• If the extension does not appear in your Chrome toolbar, try restarting your Chromebook.
• Contact the ITS Help Desk for further assistance if problems persist.

Need Additional Support?

This guide aims to provide useful information, but as technology changes, interfaces or steps might vary. Please use the Comment button to let us know if anything differs from your experience. Your feedback helps us keep this information accurate. Thank you!