ITS Networking (Android) - How to Connect to Eduroam Wireless Network
The eduroam wireless network provides secure internet access for SIUE students, faculty, and staff. This guide will walk you through connecting your Android device using the SecureW2 JoinNow app.
Note: Android interfaces may vary between device manufacturers and OS versions. The steps below represent the most common experience.
Step 1: Connect to Welcome Network
- Go to your device's Wi-Fi settings
- Select the "Welcome to SIUE" network to connect
- Open Chrome browser (you should be redirected automatically to the setup page)
- If not redirected automatically, navigate to
wifisetup.siue.edu
- Click any security prompts such as "Continue," "Advance," or "Trust" to proceed
Step 2: Access Configuration Page
- On the wireless setup page, click the link "configure your device to use eduroam"
- The system will detect your Android operating system
- Download the recommended SecureW2 JoinNow app
Step 3: Install SecureW2 JoinNow App
- You'll be directed to the Google Play Store
- Click "Install" to download and install the SecureW2 JoinNow app
- Wait for installation to complete
- Open the app when installation finishes
Step 4: Configure Location Permissions
When you launch JoinNow, you should be prompted for location permissions.
- Select "While using the app" or "Only this time" to grant necessary permissions
- These permissions are required for the app to detect and configure wireless networks
Step 5: Enter Your SIUE Credentials
- In the "Username" field, enter your complete SIUE email address (e.g.,
myeid@siue.edu
) - In the "Password" field, enter your eID password
- Tap to continue
Step 6: Complete Setup
- When prompted "Allow suggested Wi-Fi networks?" tap "Allow"
The app will automatically configure and connect to eduroam - When you see "Nice! You have successfully connected to eduroam," click "Next"
- Your Android device is now configured for eduroam
Troubleshooting
If you experience connection issues:
- Verify your e-ID credentials are correct
- Try forgetting and re-adding the eduroam network in your Wi-Fi settings
- Restart your device and attempt the setup process again
Need Additional Support?
If you have any questions or need further assistance, please contact the ITS Help Desk:
- Call: (618) 650-5500
- Email: help@siue.edu
- Visit: Lovejoy Library Room 0005 during regular business hours.
This guide aims to provide useful information, but as technology changes, interfaces or steps might vary. Please use the Comment button to let us know if anything differs from your experience. Your feedback helps us keep this information accurate. Thank you!