Blackboard (Faculty) - Cannot Export/Import Course on a MAC

This document provides directions to change the Safari automatic unzip settings which prevent Blackboard exports/imports from working properly on a MAC.

Safari browser automatically unzips downloaded files that appear to be "safe," including export files from Blackboard. This is a problem when you try to import the package into a new Blackboard course because the file must remain zipped for the import to work. 

To change this setting:
    1. Open Safari
    2. Click on the Safari menu.
    3. Choose Preferences from the dropdown list.
      Safari menu expanded
    4. Click on the General tab.
    5. Uncheck the box “Open ‘Safe’ files after downloading.”
      View of setting in Safari under the General tab



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OwnerCenter I.GroupSouthern Illinois University Edwardsville
Created2017-05-09 15:57:14Updated2024-05-01 08:56:45
SitesSouthern Illinois University Edwardsville
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