Blackboard (Students) - Known Issue: Cannot attach files to Turnitin Assignment Using Safari Browser

This document describes a known issue with Apple's Safari browser and Blackboard.

Issue: 

Students using Apple's Safari browser cannot upload papers to Turnitin; the screen stalls at the upload step. 

Workaround: 

  • Use alternative browser, such as Chrome or Firefox
  • Or, follow these steps to use Safari with Turnitin:
1. Go to the Safari Preferences
2. Click the Privacy tab
3. Click Manage Website Data
4. Look for and remove the three cached websites below: 
- googlesyndication.com 
- googleservices.com 
turnitinuk.com or turnitin.com



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Owner:Emily K.Group:Southern Illinois University Edwardsville
Created:2019-09-05 11:08 CDTUpdated:2019-09-05 11:22 CDT
Sites:Southern Illinois University Edwardsville
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