Document capture is any one of several processes used to convert a physical document to another format, typically a digital representation.

The document lifecycle is the sequence of stages that a document goes through from its creation to its eventual archival or deletion. Proper procedures throughout the document’s lifecycle are an important part of content management.

This is a set of defined processes that help your KB Group obtain, organize, store and deliver information crucial to its operation in the most effective manner possible. The stages of a document’s lifecycle include: creation, publication (site access), categorizing (topics), keywords, metadata tagging, delivery or sharing, repurposing, review and reporting, archiving and / or deletion.

A font is a set of printable or displayable text characters in a specific style and size.

Living documentation is a dynamic system documentation that provides information that is current, accurate and easy to understand. Documents that are written in a natural language format serve as the core of living documentation. Your content experts can review the documentation to ensure that it describes the desired behavior of the system from a logical standpoint.

A PNG (Portable Network Graphics) file is an image format designed as an improved replacement for GIF. Like GIF, PNG uses lossless compression, meaning all image data is preserved when decompressed for viewing. PNG files typically use the .png extension.