Fix Windows Office 365 Account Settings

This guide provides step-by-step instructions for connecting your SIUE school account to a Windows computer through the Access work or school settings. The process allows you to authenticate with your @siue.edu credentials and access university resources.

Connecting your SIUE school account to Windows allows you to access university resources and services directly from your computer. Follow these steps to establish the connection:

  1. Open the Start menu by clicking the Windows button in the lower left corner of the taskbar or by pressing the Windows key on your keyboard:

    Windows button located in the lower left corner of the taskbar Windows key on computer keyboard

  2. Begin typing school in the search box, then select Access work or school from the search results:

    Access work or school option in Windows search results

  3. If your SIUE account is already listed in the accounts section, select it and click Disconnect to remove the existing connection:

    Disconnect button for existing school account

  4. To add a new connection, click the Connect button:

    Connect button to add new school account

  5. In the email address field, enter your complete @siue.edu email address and click Next:

    Email address input field for SIUE account

  6. Enter your e-ID password in the password field and click Sign In:

    Password input field for e-ID authentication

  7. Once authentication is successful, click Done to complete the setup:

    Done button to complete account connection

What This Enables

After successfully connecting your SIUE school account, you will be able to:

  • Access university network resources
  • Use single sign-on for compatible applications
  • Connect to SIUE services more seamlessly

Troubleshooting

If you encounter issues during the connection process:

  • Verify your @siue.edu email address is entered correctly
  • Ensure your e-ID password is current and accurate
  • Check your internet connection
  • Contact the ITS Help Desk if problems persist

Need Additional Support?

If you have any questions or need further assistance, please contact the ITS Help Desk:

This guide aims to provide useful information, but as technology changes, interfaces or steps might vary. Please use the Comment button to let us know if anything differs from your experience. Your feedback helps us keep this information accurate. Thank you!



Keywords:
account, connect, e-ID, password 
Doc ID:
105963
Owned by:
Jeff P. in Southern Illinois University Edwardsville
Created:
2020-09-18
Updated:
2025-09-15
Sites:
Southern Illinois University Edwardsville