YuJa - (All Users): YuJa Technical Support

This article gives you options for technical support

On Demand

SIUE Knowledge Base

The ITS Knowledge Base provides the how-to articles for YuJa. Search through the Knowledge Base using keywords such as "Edit," "Caption," etc.

YuJa's YouTube Channel

YuJa provides how-to videos for most of the common functions in the YuJa platform. Note: SIUE's version of YuJa will look different than what you see on these videos. However, the basic steps are the same.

YuJa System Status

Check YuJa's system status page if you encounter issues:

ITS Help Desk

Currently, ITS Help Desk can only support log on issues or account access issues until SIUE's training and resources have been developed and made available to our users. 
For phone and after-hours ticketing services, contact the ITS Help Desk at 618-650-5500 or email help@siue.edu. Please be as detailed as you can with your issues.




Keywords:YuJa, uja, youja, video, audio, streaming, cloud, technical, support,   Doc ID:117476
Owner:Center I.Group:Southern Illinois University Edwardsville
Created:2022-03-21 15:18 CDTUpdated:2022-04-06 16:06 CDT
Sites:Southern Illinois University Edwardsville
Feedback:  0   0