YuJa (All Users) - Access Denied Error

This document provides a workaround for an Access Denied YuJa video


YuJa videos display Access Denied error or when clicking on a content areas display Access Denied error.

access denied

Potential Cause:

HTML code is added to the text editor causing this error. This appears to happen when a course is exported and imported into another course. It is not known if these original links were created by the YuJa transition or not.

The code will have extra lines like this:

HTML code

The clean code should look like this:

html code


Relink the video from YuJa.

Keywords:blackboard, black board, bb, access denied, error, deny, access deny, yuja error, error   Doc ID:123315
Owner:Center I.Group:Southern Illinois University Edwardsville
Created:2023-01-06 16:27 CDTUpdated:2023-09-05 08:24 CDT
Sites:Southern Illinois University Edwardsville
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