Microsoft Teams - User's Guide: How do I setup or change my voicemail?
This articles provides guidance on setting up and using your voicemail through Microsoft Teams
Voicemail in Teams is automatically set up for users with a Phone System license.
Set up voicemail greeting:
- Go to Settings > Calls
- Under Calls, scroll down to "Manage Voicemail" and choose Record a Greeting.
- Choose to record a new greeting or upload an audio file
Customize voicemail settings:
- Set up call answer rules
- Enable/disable transcription
- Choose notification preferences
Access voicemail messages:
- Click Calls in the left sidebar
- Select the Voicemail tab
- Click on a message to play, read transcript, or delete
Forward voicemail:
- Open the voicemail message
- Click More options (...)
- Select Forward
- Choose recipient and add optional message
Tips:
- Use keyboard shortcuts (e.g., Space to play/pause)
- Set up out-of-office greeting for extended absences
For more details, see Microsoft's guide: Check your voicemail in Microsoft Teams