Microsoft Word - Recovering Unsaved Documents

This guide explains how to recover unsaved Microsoft Word documents after unexpected closures, crashes, or power outages. Learn multiple methods to find and restore your work.

Introduction

Losing an unsaved Word document can be stressful, but Microsoft Word includes several built-in recovery features that can help retrieve your work. This guide explains multiple methods to recover unsaved documents in Microsoft Word.

Method 1: Use the Document Recovery Pane

If Word closed unexpectedly, it will typically display a Document Recovery pane when you restart the application:

  1. Open Microsoft Word.
  2. If the Document Recovery pane appears, review the list of recovered files.
  3. Click on a file to open it.
  4. Save the recovered document by pressing Ctrl+S or going to File > Save As.

Method 2: Access AutoRecover Files Manually

If the Document Recovery pane doesn't appear automatically, you can manually access the AutoRecover files:

  1. Open Microsoft Word.
  2. Click the File tab.
  3. Select Open.
  4. Click Recent.
  5. At the bottom of the Recent Documents list, click Recover Unsaved Documents.
  6. A file explorer window will open showing available unsaved files.
  7. Select the file you want to recover and click Open.
  8. Save the recovered document immediately.

Method 3: Find AutoRecover File Location

You can also directly access the folder where Word stores AutoRecover files:

  1. Open Microsoft Word.
  2. Click File > Options.
  3. In the Word Options dialog, select Save.
  4. Note the path shown in the "AutoRecover file location" field.
  5. Open File Explorer.
  6. Copy and paste the AutoRecover path into the address bar.
  7. Press Enter to navigate to that folder.
  8. Look for files with the ".asd" extension.
  9. Double-click on relevant files to open them in Word.
  10. Save any recovered documents with a new name.

Method 4: Check Temporary Files

Word sometimes creates temporary files that can be used for recovery:

  1. Open File Explorer.
  2. In the address bar, type %temp% and press Enter.
  3. Look for files with names starting with "~" and ending with ".tmp".
  4. Sort by date modified to find recently created temp files.
  5. To open a temp file:
    1. Open Word.
    2. Click File > Open.
    3. In the file type dropdown, select All Files (*.*).
    4. Navigate to the temp folder and open the file.

Method 5: Use the Manage Document Feature

Word keeps track of unsaved versions of documents:

  1. Open Microsoft Word.
  2. Click File > Info.
  3. Under "Manage Document", click the dropdown and select Recover Unsaved Documents.
  4. Select your document from the list that appears.
  5. Click Open.
  6. Save the document immediately.

Prevention Tips

To prevent future document loss:

  • Enable AutoSave for files stored on OneDrive or SharePoint.
  • Set a shorter AutoRecover interval:
    1. Go to File > Options > Save.
    2. Ensure "Save AutoRecover information every X minutes" is checked.
    3. Reduce the time interval (default is 10 minutes).
  • Develop the habit of pressing Ctrl+S frequently while working.
  • Use OneDrive or SharePoint for automatic cloud backup.

Limitations

Be aware of these recovery limitations:

  • AutoRecover only works if it was enabled before the document was lost.
  • Very recent changes (made after the last AutoRecover save) may be lost.
  • Files are typically kept for only 4 days after an unexpected closure.
  • If Word closed normally (even without saving), some recovery methods may not work.

Need Additional Support?

If you have any questions or need further assistance, please contact the ITS Help Desk:

This guide aims to provide useful information, but as technology changes, interfaces or steps might vary. Please use the Comment button to let us know if anything differs from your experience. Your feedback helps us keep this information accurate. Thank you!



Keywords:
Word, Microsoft Word, document recovery, unsaved document, lost document, AutoRecover, AutoSave, recovery, document restoration, file recovery, crash recovery, power outage, Word backup, Word autosave location, temp files 
Doc ID:
149077
Owned by:
Jeff P. in Southern Illinois University Edwardsville
Created:
2025-03-12
Updated:
2025-03-12
Sites:
Southern Illinois University Edwardsville