If a chat conversation would be better as a discussion, meetings, audio call, and video call can all be made from the Chat area. 

Schedule a Meeting

A full Teams meeting can be scheduled with the users in the Chat. Use the meeting option to share your screen or when you need the full Teams Meeting options. 

1. From the chat message bar, click the + (plus) to expand the menu. 
   
   
2. Select Schedule meeting. 
   
   
   
   
3. Fill out the necessary information for the meeting.

Audio/Video Call

Use audio call or video call for instant communication if all the Teams Meeting options are not necessary. 

1. Click on the phone handset icon at the top of the page.
   
   
2. Select Audio Call or Video Call. 
   
   
   
   An audio call requires only a microphone and speaker or headset. A video call requires a microphone, speaker or headset, and a webcam.