Overview

As part of SIUE's transition to Managed Apple Accounts, the siue.edu domain has been locked for the creation of new Apple IDs. This article provides information for help desk staff to understand and respond to related user inquiries.

Key Information

• The siue.edu domain is now locked for creating new Apple IDs
• Users can no longer use their SIUE email addresses to register for new Apple IDs
• This change should not impact existing SIUE Apple accounts
• This measure enhances security and streamlines email management

Expected User Issues

Help desk staff may receive calls from faculty or students attempting to create new Apple IDs using their SIUE email addresses. These users will be unable to complete the registration process.

Response Template

When responding to user inquiries about this issue, use the following template:

Alternative Options for Users

Users who need to create a new Apple ID should be advised to:

1. Use a personal email address for their Apple ID instead of their SIUE email
2. Wait for further announcements regarding Managed Apple Accounts if they specifically need to use their SIUE credentials

Need Additional Support?

This guide aims to provide useful information, but as technology changes, interfaces or steps might vary. Please use the Comment button to let us know if anything differs from your experience. Your feedback helps us keep this information accurate. Thank you!