System Access Request (SAR) - Request or Terminate System Access

The System Access Request (SAR) is the official process for adding access to SIUE information systems or removing access for an employee who is leaving, transferring, or retiring. Access cannot be provisioned until a SAR is submitted and approved.

Open the SAR

Go to the System Access Request page.

Confidentiality Agreement (Required Annually)

Before any SAR can be submitted, a current confidentiality agreement must be on file. The agreement is required once per year, so it's normal to be prompted again even if you've completed it before.

If you see the message "No valid confidentiality agreement on file" at the top of the SAR page:

1. Select Click here to complete next to the message.
2. Review and complete the confidentiality agreement.
3. Return to the SAR page to continue your request.

If the message does not appear, your agreement is current and you can move directly to the request type.

Choose a Request Type

From the SAR page, select one of the following:

• Access Request — Add access to a system for yourself or another employee.
• Termination Request — Remove access for an employee who is leaving, transferring, or retiring.

Submit an Access Request

The user, supervisor, and system fields are all lookup boxes. Begin typing in each field, then select the matching result from the dropdown. The field will not accept free-text entries.

1. Select Access Request.
2. In the User field, type the name of the person who needs access and select the matching result.
3. In the Supervisor field, type the supervisor's name and select the matching result.
4. In the System field, type the system name and select the matching result.
5. Select Submit.

To request access to more than one system, submit a separate request for each system.

Submit a Termination Request

1. Select Termination Request.
2. In the User field, type the departing employee's name and select the matching result.
3. In the Supervisor field, type the supervisor's name and select the matching result.
4. Select a Reason: Terminated, Transferred, or Retired.
5. Enter the Effective Date for the access removal.
6. Select Submit.

Track Your Request

After submitting, your request will appear under the In Progress tab on the SAR page. This tab shows the current status of each request while it moves through the approval steps.

Approval Process

Access requests are reviewed in two stages before ITS provisions the access:

1. The supervisor or fiscal officer listed on the request reviews and approves it.
2. The data steward for each requested system reviews and approves or denies the request.
3. Once both approvals are received, ITS provisions the access and the request moves out of In Progress.

Letting the supervisor or fiscal officer know in advance that an approval email is coming can help avoid delays.

Systems Available Through the SAR

The SAR covers the administrative and operational systems SIUE departments use to do their work. This includes Banner and its related modules, reporting tools, finance and bursar systems, housing and facilities platforms, identity and device management tools, and a range of department-specific applications. The list of available systems is maintained inside the SAR itself and is updated as new systems are added or retired.

If a system isn't listed in the System lookup, contact the ITS Help Desk to confirm whether access is managed through the SAR or through a different process.

Tips for Faster Processing

• Request access only to the systems needed for the role.
• Let the supervisor or fiscal officer know in advance that an approval request is coming.
• For Banner access, include in your request which specific forms or screens are needed.

Need Additional Support?

This guide aims to provide useful information, but as technology changes, interfaces or steps might vary. Please use the Comment button to let us know if anything differs from your experience. Your feedback helps us keep this information accurate. Thank you!