Cougarnet - "External User ID Cannot Be Determined" error when trying to log into Cougarnet

This document provides an overview of how to resolve 'External User ID Cannot Be Determined' error in Cougarnet.
If a user receives "External User ID Cannot Be Determined" error when trying to log into Cougarnet:
          - Clear cache on browser, close all tabs open in browser and then reopen.


Keywords:
Cougarnet, browser, external user id 
Doc ID:
58612
Owned by:
Aaron W. in Southern Illinois University Edwardsville
Created:
2015-12-01
Updated:
2024-05-07
Sites:
Southern Illinois University Edwardsville