Cougarnet - "External User ID Cannot Be Determined" error when trying to log into Cougarnet

This document provides an overview of how to resolve 'External User ID Cannot Be Determined' error in Cougarnet.
If a user receives "External User ID Cannot Be Determined" error when trying to log into Cougarnet:
          - Clear cache on browser, close all tabs open in browser and then reopen.



KeywordsCougarnet, browser, external user id   Doc ID58612
OwnerAaron W.GroupSouthern Illinois University Edwardsville
Created2015-12-01 10:19:11Updated2023-10-03 13:08:51
SitesSouthern Illinois University Edwardsville
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