Office 365 Outlook Web App - Locked out of email
This document provides an overview of being locked out of email.
Issue: User is locked out of email. Entered the wrong password too many times and received an error message that they were temporarily locked out of their email for entering the wrong password too many times.
Resolution: User will regain access to try to login to email after an hour. This is a Microsoft security feature.
Cause: If the user enters a password too many time(10 times), the user will become locked out of their email.