Blackboard (Faculty) - Known Issue: Turnitin Error 423
This document describes how to resolve the Turnitin error 423.
The only way to resolve this issue is to submit a ticket to Turnitin. Faculty can submit a ticket on their own or request that ITS submit one
on their behalf. In either case, it is essential to clearly outline in
- the faculty's correct email address
- the incorrect email address being reported in the 423 error screen
- and the course ID.
Please contact ITS at firstname.lastname@example.org or 618-650-5500 if you need additional assistance with this issue.