Process to turn off Conversation View in Office 365 Outlook Web App

This document provides an overview of the process to turn off Conversation view in OWA.

Issue: Office 365 Outlook Inbox displaying in Conversation view.

Environment: Office 365

Resolution:
  • In the message pane, select the drop down arrow labeled Filter.
  • Verify that All is marked.
  • Under this menu select Show As and select Messages to disable the conversation view.
Messages will no longer by grouped together after this setting is changed.

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Keywords:Office, Office 365, OWA, Outlook, Web, App, Conversation, View   Doc ID:72360
Owner:Cathi C.Group:Southern Illinois University Edwardsville
Created:2017-04-06 10:27 CDTUpdated:2017-04-06 10:41 CDT
Sites:Southern Illinois University Edwardsville
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