Blackboard (Faculty) - Cannot Export/Import Course on a MAC

This document provides directions to change the Safari automatic unzip settings which prevent Blackboard exports/imports from working properly on a MAC.

Safari browser automatically unzips downloaded files that appear to be "safe," including export files from Blackboard. This is a problem when you try to import the package into a new Blackboard course because the file must remain zipped for the import to work. 

To change this setting:

    1. Open Safari
    2. Click on the Safari menu.
    3. Choose Preferences from the dropdown list.

Safari Preferences

  • Click on the General tab.
  • Uncheck the box “Open ‘Safe’ files after downloading.”
Safari General Preferences

Keywords:Safari, automatically unzip file, Apple safari, Blackboard import won't work, cannot import, import problem, trouble importing, can't import, import course, mac issue, mac import, cannot import course on mac, known issue, known issues, export, MAC, can't export,   Doc ID:73206
Owner:Center I.Group:Southern Illinois University Edwardsville
Created:2017-05-09 15:57 CDTUpdated:2023-03-09 11:35 CDT
Sites:Southern Illinois University Edwardsville
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