Blackboard (Faculty) - Known Issue: Error When Publishing to Blackboard from Respondus

This document provides an overview of an error message in Respondus.

  1. In Respondus, when setting up a server to publish to Blackboard, you may get the following error message.

    Error accessing course list; either the login failed or it has no access to any course.

  2. Click OK in the error window and then OK again in the next pop-up window.

  3. Open Internet Explorer and minimize the browser. You do not need to log into Blackboard. Internet Explorer just needs to be open in the background.

  4. Click the Next button in the "Publishing Wizard" window again.

  5. A browser window with the Blackboard login will open up. Log into Blackboard.

  6. Close the browser window after you have logged in. Click the "Close After Login" button in the upper right corner of the window.

    Close browser window

  7. Continue with the remaining instructions.

See Also:

Keywords:blackboard, black board, bb, Respondus, publish, publishing, error, accessing course, login fail, no access   Doc ID:75899
Owner:Laura M.Group:Southern Illinois University Edwardsville
Created:2017-08-22 11:35 CDTUpdated:2017-08-23 15:34 CDT
Sites:Southern Illinois University Edwardsville
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