Office365 Outlook Web App - How to enable forwarding an email

This is an overview of how a user can forward their email to another email account.

Issue:  User wants to forward their emails to another email account.

Environment:  Outlook Web App/Office365

Resolution:
1. Login to the OWA website.  Office365.siue.edu.

2. In the upper right hand click on the Settings icon, looks like a cog.

Image shows to click on the Settings icon, looks like a cog

3. Choose Mail, listed under Your App Settings.

Image shows to click o Mail listed under your App Settings

4. In the left column, extend mail, then extend accounts.  Select Forwarding.

Image shows to select Forwarding.

5. Click on the Start Forwarding radial button. and enter the email address where you want to forward your email to.

Image showing to click on the Start forwarding radial button.

6. To Keep a copy option is really up to you.  If you wish to keep a copy in your SIUE account leave it checked.  If you uncheck the box, it will not keep an email in your SIUE account.

Image shows to check the box next to 'Keep a copy of forwarded emails'

7.  Click Save.





Keywords:Office365, Outlook web app, OWA, forward, forwarding, email, enable,   Doc ID:77314
Owner:Sheryl L.Group:Southern Illinois University Edwardsville
Created:2017-10-12 11:14 CDTUpdated:2018-06-01 09:10 CDT
Sites:Southern Illinois University Edwardsville
Feedback:  1   0