Known Issue: Document Preview Not Loading in Blackboard Assignment in Safari on a Mac

This document provides an overview of how to troubleshoot a file not loading in a Blackboard assignment in Safari on a Mac.

  1. In the Safari menu, click Safari then Preferences

       Preferences Button

  2.  On the Privacy tab, make sure the boxes are not checked for "Prevent cross-site tracking" and "Allow privacy-preserving measurement of ad effectiveness"

       Tracking and Advertisements Options

  3. Refresh the page.

Keywords:blackboard, black board, bb, assignment, assignments, document, file, load, not loading, document not loading, file not loading   Doc ID:78607
Owner:Center I.Group:Southern Illinois University Edwardsville
Created:2017-12-07 15:42 CDTUpdated:2023-05-03 09:26 CDT
Sites:Southern Illinois University Edwardsville
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