Zoom: Licensed (Formerly "Pro") vs Basic Accounts (Faculty)

This document describes the difference between a basic account in Zoom and a licensed account (formerly called "Pro" accounts).

All SIUE faculty, staff, and students can access Zoom by logging into www.siue.edu/zoom with their e-ID and password. Everyone at the University starts with a basic account, but faculty and staff can be upgraded to a licensed account upon request

Basic Zoom accounts are limited to 40-minute sessions. 
  • If you are unsure of your account type, you can check it by logging into www.siue.edu/zoom with your e-ID and password. Scroll to the User Type section of the My Profile screen. It will say either Basic or Licensed here. 
  • If a Zoom meeting automatically ends at 40 minutes, this means the host has a basic account.
Licensed Zoom accounts do not have time limits. 
  • Faculty and staff who need to record or host a meeting longer than 40 minutes can request a licensed account. Please allow 1 business day for processing. 
  • Licensed accounts do not need to be renewed or requested again; they stay with the faculty or staff person as long as they are employed at SIUE. 

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Owner:Emily K.Group:Southern Illinois University Edwardsville
Created:2018-03-02 16:25 CDTUpdated:2020-01-22 11:51 CDT
Sites:Southern Illinois University Edwardsville
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