I cannot see parts of a PowerPoint presentation

If a PowerPoint file seems to be blocking certain media elements - for example, a black box is showing where a video should be playing - follow the steps below to show/play the hidden content.

  1. Close the PowerPoint file.

  2. Open it again. This time, when it first opens, watch for a Security Alert window. On this window, choose to Enable external content for this session.

  3. Click OK.

    Microsoft Security Alert pop-up

  4. With "external content" enabled, you should now be able to see videos, gifs, or other media embedded in the PowerPoint.
  5. Additional guidance for Microsoft Office and blocked external content is available. 
If this doesn't fix the problem, please call ITS at 618-650-5500 or send a copy of the file and a message describing the issue to help@siue.edu. 



Keywords:blackboard, black board, bb, powerpoint, power point, ppt, pptx, lecture, online lecture, course file, course power point, course powerpoint, can't see powerpoint, cannot see powerpoint, can't see power point, cannot see power point, can't see video in powerpoint, can't see video in power point, cannot see video in powerpoint, cannot see video in power point, powerpoint won't open, power point won't open, microsoft security alert, gif* not playing in powerpoint, gif* not playing in power point, video not playing in powerpoint, video not playing in power point, blocked content, hidden content, external content blocked, can't see video, external content blocked   Doc ID:82280
Owner:Center I.Group:Southern Illinois University Edwardsville
Created:2018-05-16 11:11 CDTUpdated:2022-12-21 14:33 CDT
Sites:Southern Illinois University Edwardsville
Feedback:  0   1