I cannot see parts of a PowerPoint presentation

Your professor(s) might share PowerPoint files that include embedded media, like videos or gifs. If you cannot see these media elements - for example, you might notice a reference or placeholder to content that appears to be missing, or you might see a thumbnail of a video, but not be able to play it - follow the steps below.

  1. Close the PowerPoint file.

  2. Open it again. This time, when it first opens, watch for a Security Alert window. On this window, choose to Enable external content for this session.

  3. Click OK.



  4. With "external content" enabled, you should now be able to see videos, gifs, or other media embedded in the PowerPoint. 
If this doesn't fix the problem, please call ITS at 618-650-5500 or send a copy of the file and a message describing the issue to help@siue.edu. 


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Owner:Emily K.Group:Southern Illinois University Edwardsville
Created:2018-05-16 10:11 CSTUpdated:2018-05-16 10:37 CST
Sites:Southern Illinois University Edwardsville
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