Microsoft Teams - Transfer call to off-campus phone number

This document provides an overview of transferring a call to an off-campus phone number via Teams calling.

REMINDER: This will incur a per-minute charge to your department.

To transfer an active call in Teams to an off-campus phone number please complete the following steps:

Click on the three dots ... and choose the "Consult then Transfer" option.

Consult then Transfer

Type in the off-campus phone number you want to call and click Consult.

Consult Choose Person

Click on the dial pad icon (middle button)

Consult Transfer

Enter your 7 digit off-campus dialing code (PBN) when you hear a dial tone.

Consult Dialpad

Consult/Announce the call to the caller and then click "Transfer" to Transfer call out.
Click "Stop consulting" to return to original call and cancel the transfer. 

Keywords:teams, calling, phone, number, off, campus, off-campus, transfer, call   Doc ID:99694
Owner:Kade C.Group:Southern Illinois University Edwardsville
Created:2020-03-28 15:13 CDTUpdated:2022-08-13 09:37 CDT
Sites:Southern Illinois University Edwardsville
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