Microsoft Teams - Transfer call to off-campus phone number

This document provides an overview of transferring a call to an off-campus phone number via Teams calling.
REMINDER: This will incur a per-minute charge to your department.

To transfer an active call in Teams to an off-campus phone number please complete the following steps:

Click on the three dots ... and choose the "Consult then Transfer" option.

Consult then Transfer

Type in the off-campus phone number you want to call and click Consult.

Consult Choose Person

Click on the dial pad icon (middle button)

Consult Transfer

Enter your 7 digit off-campus dialing code (PBN) when you hear a dial tone.

Consult Dialpad

Consult/Announce the call to the caller and then click "Transfer" to Transfer call out.
Click "Stop consulting" to return to original call and cancel the transfer. 

Keywordsteams, calling, phone, number, off, campus, off-campus, transfer, call   Doc ID99694
OwnerKade C.GroupSouthern Illinois University Edwardsville
Created2020-03-28 15:13:03Updated2022-08-13 09:37:56
SitesSouthern Illinois University Edwardsville
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