Making and answering phone calls with Microsoft Teams
This guide provides detailed instructions on using Microsoft Teams to answer incoming calls and make outgoing calls.
Answering Phone Calls
When you receive a call in Microsoft Teams, a notification will appear on your screen.
You have three options:
- Accept with audio
to answer with audio only. - Accept with video
to answer the call with video enabled. - Decline call
to decline the call.
Making Phone Calls
To make a call using Microsoft Teams:
- Navigate to the Calls tab on the left side of your Teams app.
- You have two options for making a call:
- Enter a phone number in the dial pad and click Call.
- For internal calls, type the name of the person you want to call. As you type, a drop-down menu will appear with potential contacts. You can select the desired contact from this list.
- For off-campus calls:
- After dialing the number, you will hear a tone.
- Click the dial pad button.
- Enter your campus call-out code.