When you receive a call in Microsoft Teams, a notification will appear on your screen.

You have three options:

• Accept with audio to answer with audio only.
• Accept with video to answer the call with video enabled.
• Decline call to decline the call.

To make a call using Microsoft Teams:

1. Navigate to the Calls tab on the left side of your Teams app.
   
2. You have two options for making a call:
   1. Enter a phone number in the dial pad and click Call.
   2. For internal calls, type the name of the person you want to call. As you type, a drop-down menu will appear with potential contacts. You can select the desired contact from this list.
3. For off-campus calls:
   1. After dialing the number, you will hear a tone.
   2. Click the dial pad button.
      
   3. Enter your campus call-out code.

For making international calls, please see this KnowledgeBase article.

• Toggle camera/mic: Click camera/mic icons
• Share screen: Click Share content button
• More options: Click ... for background effects, transfer, device settings, etc.

To transfer to an off-campus number, visit this KnowledgeBase article.

1. Start a call with one person
2. Click Add people to include others

• Use background blur for privacy
• Test audio/video before important calls
• Use headphones to reduce echo

Note: Call quality depends on internet connection and device capabilities.