Blackboard Ultra (Students) - Respondus Monitor: Using Respondus Monitor to Take an Exam

1. Respondus Monitor requires that you download Respondus LockDown Browser. Follow these steps to accomplish this:

Download and Open Respondus LockDown Browser

 Use these instructions if you have a Chromebook. 

2. A functioning webcam and microphone. This can be the built-in one on a laptop.

When taking an online exam that requires LockDown Browser and a webcam, remember the following guidelines:

• Ensure you're in a location where you won't be interrupted
• Turn off all other devices (e.g. tablets, phones, second computers) and place them outside of your reach
• Clear your desk of all external materials not permitted — books, papers, other devices
• Before starting the text, know how much time is available for it, and that you’ve allotted sufficient time to complete it
• Remain at your computer for the duration of the test
• If the computer or networking environment is different than what was used previously with the Webcam Check and System & Network Check in LockDown Browser, run the checks again prior to starting the test
• To produce a good webcam video, do the following:
  • Avoid wearing baseball caps or hats with brims
  • Ensure your computer or tablet is on a firm surface (a desk or table). Do NOT have the computer on your lap, a bed or other surface where the device (or you) are likely to move
  • If using a built-in webcam, avoid tilting the screen after the webcam setup is complete
  • Take the exam in a well-lit room and avoid having a light source, such as a window, behind you. 
• Remember that LockDown Browser will prevent you from accessing other websites or applications; you will be unable to exit the test until all questions are completed and submitted

Begin the test:

1. Ensure you are on a wired Internet connection. It is not recommended to use Wifi for a test.
2. Close all programs, unless one is used to connect you to the Internet. 
3. Locate the “LockDown Browser” shortcut on the desktop and double-click it.(For Mac users, launch “LockDown Browser” from the Applications folder.) 
4. If prompted, either close a blocked program (e.g. screen capture, instant messaging) by choosing Yes. Or, close LockDown Browser and close the blocked program before restarting. 
5. Log into Blackboard. 
6. Navigate to the test within the course and select Begin Exam.
7. The test will then start. (Note: Once a test has been started with Respondus LockDown Browser, you cannot exit until the Submit button is clicked.)
8. At this point, the Startup Sequence for the webcam begins. 
   1. You will first need to review and agree to the Terms of Use.
   2.  The Webcam Check will confirm that your webcam and microphone are working properly.
   3. The remaining steps of the Startup Sequence will depend on settings chosen by your instructor. Follow the instructions and note your progress along the left side of the screen. 
   4. If you encounter a problem, select the "It’s not working" link for troubleshooting tips. The test will begin after the Startup Sequence is complete. You cannot exit LockDown Browser. 
9. Answer the questions on the exams according to all instructions within the time allowed. 
10. When you are finished, submit the exam.
11. Close LockDown Browser.

Important Reminders

• Do not attempt to use any other programs or websites during the exam. LockDown Browser will prevent you from doing so.
• Do not attempt to communicate with anyone else during the exam.
• Ensure you have a stable internet connection during the exam.
• Read and follow all instructions from your instructor carefully.
• Always communicate with your instructor if you are having technical difficulties, even if you're directly contacting Respondus Support or ITS to resolve the issue.  

Need Additional Support?

This guide aims to provide useful information, but as technology changes, interfaces or steps might vary. Please use the Comment button to let us know if anything differs from your experience. Your feedback helps us keep this information accurate. Thank you!