Remote Desktop Gateway (Mac OS) - Connect to On-Campus Computer with Remote Desktop Protocol

Before You Start

You need an approved Remote Access request in SAR before you connect. See Remote Access - How to Request VPN or Remote Desktop at SIUE for the process.

Note: Ensure your MFA Authentication Method is set to "App-based authentication - Notification" (see: MFA - Change the Authenticator Verification Method before attempting your first connection.

Configure the Windows App Connection

1. Download the Windows App from the Mac App Store.
   
2. Open the Windows App on your Mac.
3. Click the + icon and select Add PC to create a new connection.
   
4. In the "PC name" field, enter <eid>.desktop.siue.edu (Replace <eid> with your actual SIUE username).
5. In the "Gateway" section, select Add Gateway....
   
6. Enter the "Gateway Name" as desktop-siuecougars.msappproxy.net and click Add.
   
7. Click the Add button to save your connection to the Windows App workspace.
   
   

Initiate the Remote Session

1. Double-click the newly created PC connection in the Windows App.
2. When prompted, enter your SIUE "Username" and "Password".
   
3. Approve the login notification in your Microsoft Authenticator application.
4. If a certificate warning appears, click Continue to finalize the connection.
   

Need Additional Support?

This guide aims to provide useful information, but as technology changes, interfaces or steps might vary. Please use the Comment button to let us know if anything differs from your experience. Your feedback helps us keep this information accurate. Thank you!