ITS Labs & Classroom - How to connect to V-Lab from a Windows computer

This document shows instructions for how to connect to V-Lab from a Windows computer.

Issue:  How to connect to V-Lab from a Windows computer

Environment:  V-Lab (Remote Software Access), Windows


  1. If you're using Windows, your computer already has the software you need.
  2. Login to the Remote Software service (
  3. Click on the application you would like to open.
  4. Open the downloaded file. You'll then see the following message (attached to this form). 

Image of connecting to V-Lab using a Windows operating system

     5. Click "Show Details" and make sure "Drives" is checked.
     6. Click "Connect"
     7. Login with your user name as "campus\e-id" and then enter your password.

Cause (optional) :
Users may not have been connecting to V-Lab with campus\e-id

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Owner:Sheryl M.Group:Southern Illinois University Edwardsville
Created:2017-03-03 10:58 CDTUpdated:2020-01-02 16:17 CDT
Sites:Southern Illinois University Edwardsville
Feedback:  6   7