New Faculty Orientation References

Information Technology Services (ITS) Contact Information

• Visit: ITS Help Desk, Lovejoy Library Room 0005 (basement level)
  • Fall and spring semesters: Monday–Thursday 8 a.m.–5:30 p.m., Friday 8 a.m.–4:30 p.m.
  • Summer and break weeks: Monday–Friday 8 a.m.–4:30 p.m.
• Phone: Call us at (618) 650-5500.
• Email: For assistance, contact us at help@siue.edu.
• ITS Homepage: Find more information about our services on our homepage.
• Knowledge Base: Explore our Knowledge Base for further guidance.

Faculty Computer Initiative (FCI)

Every full-time faculty member is eligible for a new computer every four years. Coordinate with your department or school administrative office to place your computer order. Learn more at: Faculty Computer Initiative.

Policies

Familiarize yourself with our ITS Policies.

E-ID

• Your E-ID is a unique identifier granting access to Blackboard, email, and other systems.
• Activate your E-ID at www.siue.edu/eid.
• Your E-ID password expires after 365 days; you'll be prompted to change it at your next sign-in.
• Access CougarNet for tasks like viewing pay stubs or submitting grades.
• Set up Self Service Password Reset.
• Enhance security with Multi-Factor Authentication (MFA); learn how to set it up and explore authentication options.

Office 365

• Your Microsoft Office 365 account includes desktop and cloud versions of popular applications like Word, Excel, and PowerPoint.
• Access cloud storage with OneDrive.
• Install full desktop Office versions on up to 5 personal devices at m365.cloud.microsoft/apps by clicking Install Apps

Wi-Fi Network Connectivity

• Connect to the "Welcome to SIUE" open network for guest access.
• Use the secured eduroam network on campus; your connection profile stays active until you change your SIUE password or reset your network settings.
• Use eduroam at any participating institution worldwide.

Learning Spaces

• All general classrooms and most department classrooms are standardized on the same technology: Smart Classroom Training and Smart Classroom Resources
• Most University software is available across all labs with specialized software available in specific labs: Computer Lab Info and Computer Classroom Info
• Explore more: Labs and Classrooms Homepage

Academic Software

• Learning Management System: Blackboard is used in many ways for teaching and learning at SIUE.
• Communication: Microsoft Teams is the SIUE communication platform for collaborating, chat, calling, web conferencing, and document sharing.
• Media: Use YuJa for lecture capture and streaming media.
• Student Interaction: Use Starfish (advising and early warning) and Poll Everywhere (classroom response system).
• Faculty Interaction: Use Faculty Success (formerly Digital Measures) for scholarly publications and tenure activities.
• Software via vLab: SPSS, SAS, Mathematica, MatLab, Adobe Creative Cloud, and AutoDesk products are available remotely to you and your students from any PC or Mac through vLab.

Teaching, Learning, and Technology

• Work with the Instructional Design & Learning Technologies group for assistance with course design or teaching strategies for courses of all modalities, integrating technology into the online or face-to-face classroom, and ensuring content and courses are accessible and encourage student engagement. Visit the IDLT site to learn about the services the group provides.
• The IDLT Teaching Toolkit is an excellent resource for course planning and includes a fully accessible syllabus template, a course planning grid, and SIUE's course quality standards (OSCQR).
• IDLT and many other individuals and campus units partner with the Center for Faculty Development & Innovation to provide faculty development events and resources including workshops, seminars, panels, focus groups, and other activities and publications.

Templates and Graphics

• University Marketing and Communications provides templates, logos, graphics, and resources for use.

Need Additional Support?

This guide aims to provide useful information, but as technology changes, interfaces or steps might vary. Please use the Comment button to let us know if anything differs from your experience. Your feedback helps us keep this information accurate. Thank you!